- Q : How to register the product ?
- A : The easiest way to register the product is to place an order online with credit card. We accept VISA, MasterCard, Discover and American Express. For offline order, we also accept check/money order in postal mail and purchase order. All transactions is 100% secure and safe.
- Q : I am a registered user, but I lost the reg code, how can I get it again ?
- A : Please email support@idooencryption.com with your Registration Name , Order E-mail address, and Hardware Fingerprint.we will reissue you the license code.
- Q : How do I upgrade to the latest version if I bought version 1.xx?
- A : To upgrade to the latest version, please download the latest trail version from our website and install it. Then input the new license key code we sent you by email.
- Q : Can I uninstall your product completely if I decide to do so?
- A :Yes, our products can be completely uninstalled.
- Q : How do I install the full version/How do I register the software after my payment?
- A : Please go to our homepage and download the trial version of the software you just bought. And install the trial version. After the installation is done, Please email support@gilisoft.com with your Registration Name , Order E-mail address, and Hardware Fingerprint.we will send you the license code. Repeat the same procedure if you bought a license for multiple computers.
- Q : How to get Hardware Fingerprint ?
- A : 1. Run the program on the computer to be registered with.
- 2. Then a registration Reminder dialog will appear.
- 3. Click the Enter Key button in that Reminder dialog.
- 4. An Enter Key dialog will appear as the image on the left.
- 5. The marked string is the hardware fingerprint of that PC.
- 6. Copy it by selecting Copy command in the context menu.
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idoo encryption software Guide and FAQ ?